Although it may seem a strange and unusual situation, it is something that occurs more frequently than we think. Many users have seen how one day, they suddenly find a black screen in Windows 10 where even the mouse cursor is not shown. If you are reading these lines, you have probably encountered this situation. Therefore, we will show how to solve windows 10 black screen without cursor.
These types of failures usually occur because we have a damaged system file or have been modified by third-party programs, viruses, or malware. In this case, the ideal thing would be to do a startup repair in Windows 10, although there are also certain things that we can try before that to try to solve our problem with iconvert.media.
Recommendations to solve windows 10 black screen without cursor error
Besides damaged system files, other problems that have to do with the connection of the screen, with the update of the screen driver, installation of new applications, problems with system updates, can show us the black screen in Windows 10.
If we encounter a black screen before you log on to Windows 10, we can try to press the key combination Windows + Ctrl + Shift + B. This will make Windows try to update our screen, so if it is a specific error, we could get our screen to be shown again without problems. When pressing this key combination, we should hear a beep and see a flickering of the screen itself.
If we remain the same, we can also try to press Ctrl + Alt + Delete to see if the system responds and we select an account to log in to Windows 10. In case we cannot log in but the screen that allows us to block appears, change the user, etc. Then click on the power button shown in the lower right and restart the computer. If the shutdown button does not appear, we can try to enter the Task Manager and restart the Windows Explorer process. If it is not possible, then we can force the shutdown of our computer by pressing and holding the power button.
Once off, we unplug it from the network and after a few seconds, we reconnect it and try to turn it on again. If the problem continues, we can check the connection of our screen with the PC, if the cables are correctly connected or even try to connect another screen as an output to our PC to determine if the problem is with the screen or the equipment.
Sometimes, some antivirus can cause this type of situation in which we find the black screen without cursor in Windows 10. Therefore, we can try to disable or uninstall our antivirus, turn it off and on again and check if it comes back to display a black screen before you can log in to the system.
We can also try to perform a clean boot of Windows 10, as this causes the system to start with a minimum set of drivers and programs. In this way, we can know if it is some third-party software that is causing the problem or not.
If the black screen allows us to log in in some way, although at the moment we restart the computer, it appears again. Then we can try to uninstall and reinstall the video card driver from the Windows Device Manager 10. If the error looks after the installation of a system update, we can try to uninstall the latest updates to see if this fixes the problem.
To do this, we start Windows in safe mode and then, from the Windows button, we access the configuration page to go to the option Update and security> Windows Update> Advanced options> View the update history> Uninstall updates. If the black screen without cursor continues, we can take advantage of and choose option 8 to perform a clean boot and be able to check if any application or service is causing this problem.
How to do a startup repair in Windows 10 to try to fix the problem
Doing a startup repair with the Windows 10 installation media causes the essential Windows elements to be installed again, correcting the problem.
To access this tool we have two options, either from the hard disk or through the Windows installation medium.
Startup repair from WinRE on the hard drive
If we want to access the Recovery Environment (WinRE) from the Windows 10 system image, we must force the system to shut down three consecutive times and automatically display the Recovery screen. Once there, these are the steps to follow:
- We choose the option Troubleshoot
- We click on Advanced Options
- We enter Startup Repair
We want the current user account, if you ask us for a password, open it and finally click on Continue.
Startup repair on Windows 10 from installation media
If our team cannot access the Recovery Environment from the system image on the hard disk, then we will have to perform the startup repair through an installation medium. To do this, we can download and create our medium by following the steps below:
- Download and create our own Windows 10 installation media
- We start the PC from the USB or DVD where we have saved the media
- We choose the language and keyboard layout
- Select Repair equipment
- We click on the option Troubleshoot
- We enter Advanced Options
- Now we choose Startup Repair
- And we choose the Windows 10 operating system.